Cookies Policy | Corelytix Printer Management
info@corelytix.us 1-888-812-2867

Cookies Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 2024

Corporate Headquarters

Corelytix

1007 N Orange St Fl 4 # 531

Wilmington, DE 19801

United States

1. Introduction

Corelytix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our printer management services and visit our website.

Consent: By using our services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, business address
  • Account Information: Username, password, security questions
  • Billing Information: Credit card details, billing address, payment history
  • Technical Information: IP address, browser type, device information
  • Service Data: Printer usage data, configuration settings, error logs

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Log files (IP address, browser type, pages visited)
  • Cookies and similar tracking technologies
  • Device information and operating system
  • Usage patterns and service performance data

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose Legal Basis
Provide and maintain our services Contractual necessity
Process payments and prevent fraud Legal obligation and legitimate interest
Send technical notices and updates Legitimate interest
Respond to customer service requests Contractual necessity
Improve our services and website Legitimate interest
Marketing and promotional communications Consent (where required)
Comply with legal obligations Legal obligation

4. Google Ads and Tracking Technologies

4.1 Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the performance of our advertising campaigns. Google may use cookies to serve ads based on your prior visits to our website.

4.2 Remarketing with Google Analytics

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on our website. This enables us to provide targeted advertising in the future.

4.3 Third-Party Vendors

Third-party vendors, including Google, may show our ads on sites across the Internet. These vendors use cookies to serve ads based on someone's past visits to our website.

Opt-Out: You can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for website functionality Session
Analytics Cookies Understand how visitors use our site 2 years
Advertising Cookies Deliver relevant advertisements 1 year
Preference Cookies Remember your settings and preferences 1 year

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We may share your information with third-party vendors who perform services on our behalf:

  • Payment processors (Stripe, PayPal)
  • Cloud hosting providers (AWS, Google Cloud)
  • Analytics services (Google Analytics)
  • Customer support platforms
  • Marketing and advertising partners

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Important: We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery procedures
  • Employee training on data protection

8. Your Rights and Choices

8.1 Access and Control

Depending on your location, you may have the following rights:

  • Right to Access: Request copies of your personal information
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Limit how we use your information
  • Right to Data Portability: Receive your data in a readable format
  • Right to Object: Object to certain processing activities

8.2 Marketing Communications

You can opt-out of receiving marketing communications from us by:

  • Using the unsubscribe link in our emails
  • Contacting us directly at privacy@corelytix.us
  • Updating your preferences in your account settings

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Type Retention Period
Account Information 3 years after account closure
Billing Records 7 years for tax purposes
Service Data 2 years after service termination
Marketing Data Until consent is withdrawn

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will also provide notice via email or through our services for material changes.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Contact Information

📧

Privacy Team

privacy@corelytix.us

For privacy-related inquiries and data subject requests

📞

General Support

1-888-812-2867

Available 24/7 for technical support

🏢

Mailing Address

Corelytix - Privacy Office

1007 N Orange St Fl 4 # 531

Wilmington, DE 19801

United States

Cookies Policy | Corelytix Printer Management

Cookies Policy

Comprehensive information about how we use cookies and tracking technologies

Last Updated: January 2024

1. Introduction

This Cookies Policy explains how Corelytix ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at https://corelytix.us. This policy is designed to help you understand what cookies are, how we use them, and your rights to control our use of them.

Consent Requirement: In accordance with Google Ads policies and privacy regulations, we require your consent for the use of non-essential cookies. By continuing to use our website, you consent to the use of cookies as described in this policy.

2. Google Ads Compliance

2.1 Google Services Integration

We use various Google services that may set cookies on your device:

  • Google Analytics: For website traffic analysis and user behavior tracking
  • Google Ads: For advertising campaign tracking and conversion measurement
  • Google Tag Manager: For managing tracking codes and tags
  • Google reCAPTCHA: For security and spam prevention

2.2 Advertising Cookies Compliance

In compliance with Google Ads policies, we ensure that:

  • All advertising uses are clearly disclosed
  • Users can easily opt-out of personalized advertising
  • We do not use misleading tracking practices
  • All data collection is transparent and lawful

3. Types of Cookies We Use

4. Detailed Cookie Information

4.1 First-Party Cookies

These cookies are set directly by our website:

Cookie Name Provider Purpose Duration Type
session_id Corelytix Maintain user session state Session Essential
user_preferences Corelytix Store user interface preferences 1 year Preference
csrf_token Corelytix Security and form validation Session Essential
cookie_consent Corelytix Remember cookie preferences 1 year Essential

4.2 Third-Party Cookies (Google Services)

These cookies are set by third-party services we use, primarily Google:

Service Provider Purpose Privacy Policy Opt-Out
Google Analytics Google LLC Website analytics and performance tracking View Policy Opt-Out
Google Ads Google LLC Advertising and conversion tracking View Policy Opt-Out
Google Tag Manager Google LLC Tag management and tracking code deployment View Policy Browser settings
reCAPTCHA Google LLC Security and spam prevention View Policy Not available

5. Your Cookie Controls & Choices

5.1 Browser Controls

You can control cookies through your web browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Cookies

5.2 Advertising Opt-Out

To opt-out of personalized advertising:

Important: Disabling cookies may affect the functionality of our website and your ability to use certain features. Essential cookies cannot be disabled as they are necessary for basic website operation.

6. Data Collection & Usage

6.1 Information Collected

Through cookies and similar technologies, we may collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, click patterns
  • Location Data: General geographic location (country/city level)
  • Referral Data: How you found our website

6.2 How We Use Collected Data

The data collected through cookies is used for:

Purpose Legal Basis Data Types
Website Functionality Legitimate Interest Session data, preferences
Analytics & Improvement Consent Usage patterns, device info
Personalized Advertising Consent Behavioral data, interests
Security & Fraud Prevention Legitimate Interest IP address, device fingerprint

7. Data Sharing & Third Parties

7.1 Third-Party Processors

We share cookie data with the following categories of third parties:

  • Analytics Providers: Google Analytics
  • Advertising Networks: Google Ads, social media platforms
  • Cloud Services: Hosting and infrastructure providers
  • Service Providers: Customer support, marketing tools

7.2 International Data Transfers

Some of our third-party service providers may be located outside your country of residence. When we transfer your information, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses
  • Adequacy Decisions
  • Binding Corporate Rules
  • Privacy Shield Frameworks (where applicable)

8. Data Retention

We retain cookie data for different periods depending on the type of cookie and its purpose:

Cookie Type Retention Period Basis
Session Cookies Browser session Immediate deletion
Analytics Cookies Up to 26 months Service improvement
Advertising Cookies Up to 18 months Campaign optimization
Preference Cookies Up to 1 year User convenience

9. Policy Updates

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make material changes, we will:

  • Post the updated policy on this page with a new "Last Updated" date
  • Notify registered users via email (where appropriate)
  • Display a prominent notice on our website
  • Where required by law, seek your renewed consent

Continued Use: Your continued use of our website after any changes to this Cookies Policy constitutes your acceptance of the updated policy.

10. Contact Information

If you have any questions about this Cookies Policy or our use of cookies, please contact us:

Privacy & Cookies Contact Information

📧

Privacy Team

privacy@corelytix.us

For cookies and privacy-related inquiries

📞

General Support

1-888-812-2867

Mon-Fri: 8AM-8PM EST for general questions

Response Time: Our privacy team typically responds to emails within 2 business days. For urgent matters regarding your data privacy, please include "URGENT" in your subject line.

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